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zhuang, li
(279 results)?
Transformational Leadership and Emotional Labor: The Mediation Effects of Psychological Empowerment.
Int J Environ Res Public Health. 2023 Jan 6;20(2):1030. doi: 10.3390/ijerph20021030.
Int J Environ Res Public Health. 2023.
PMID: 36673786
Free PMC article.
The Influence of Perceived External Prestige on Emotional Labor of Frontline Employees: The Mediating Roles of Organizational Identification and Impression Management Motive.
Cheng P, Jiang J, Liu Z.
Cheng P, et al. Among authors: liu z.
Int J Environ Res Public Health. 2022 Aug 30;19(17):10778. doi: 10.3390/ijerph191710778.
Int J Environ Res Public Health. 2022.
PMID: 36078493
Free PMC article.
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Predicting frontline employees' emotional labor after suffering customer incivility: A job passion perspective.
Cheng P, Liu Z.
Cheng P, et al. Among authors: liu z.
Acta Psychol (Amst). 2024 Apr;244:104178. doi: 10.1016/j.actpsy.2024.104178. Epub 2024 Feb 9.
Acta Psychol (Amst). 2024.
PMID: 38340616
Free article.
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Dysfunctional customer behavior influences on employees' emotional labor: The moderating roles of customer orientation and perceived organizational support.
Cheng P, Jiang J, Xie S, Liu Z.
Cheng P, et al. Among authors: liu z.
Front Psychol. 2022 Oct 10;13:966845. doi: 10.3389/fpsyg.2022.966845. eCollection 2022.
Front Psychol. 2022.
PMID: 36300074
Free PMC article.
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