[Systematic review of digital technology acceptance in older adults. Perspective of TAM models]

Rev Esp Geriatr Gerontol. 2022 Mar-Apr;57(2):105-117. doi: 10.1016/j.regg.2022.01.004. Epub 2022 Mar 7.
[Article in Spanish]

Abstract

In this study, a systematic review of researches published about the determining factors in the intention of the use of devices and digital technology in older adults has been carried out. The technology acceptance model is the framework used. The main result of the analysis of 60 scientific articles published between 2010 and 2020 has been summarized after a bibliographic research and a subsequent selection process in the most important bibliographic databases: Web of Science (n=45), Scopus (n=66) and Google Scholar (n=224). It has been proved the predominance of quantitative studies with a prevalence of study factors that associate the intention to use technology with: Facilitating conditions, experience, health, social support, emotions, perceived enjoyment, perceived satisfaction in using technology, anxiety, perceived risk, motivation, cost, subjective norm and social influence. The results of the systematic review allow us to conclude the urgent need to incorporate new research on the identification and influence of these factors that stand between older adults and technology, as possible barriers or facilitators of use.

Keywords: Information and communication technologies; Information society; Modelo TAM; Older adults; Personas mayores; Sociedad de la información; TAM model; Tecnologías de la información y la comunicación.

Publication types

  • Review
  • Systematic Review

MeSH terms

  • Aged
  • Anxiety
  • Digital Technology*
  • Humans
  • Intention*
  • Personal Satisfaction