The emotional labour of academia in the time of a pandemic: A feminist reflection

Qual Soc Work. 2021 Mar;20(1-2):639-644. doi: 10.1177/1473325020981089.

Abstract

During the COVID19 pandemic, emotional labor has become an indispensable resource in social work, providing comfort, strength, and focus for many. Within the social work academy, emotional labor has been required to support students, especially as education has moved quickly into online and remote teaching modes. For the majority female social work educators, the pandemic has also led to a rise in caring responsibilities, especially for children. This personal essay explores the experience of a female, early career social work academic in negotiating the use of emotional labor simultaneously in paid and unpaid roles during the pandemic. This exploration is contextualised within the neoliberal university and its expectation of how emotional labor should be used to meet student and business needs. The essay questions the individualized practice and responsibility of emotional labor and questions alternative ways to meet the emotional needs of individuals, families, and universities during the COVID19 pandemic.

Keywords: Social work education; critical reflection; emotional labour; feminism.