The extent of algorithm aversion in decision-making situations with varying gravity

PLoS One. 2023 Feb 21;18(2):e0278751. doi: 10.1371/journal.pone.0278751. eCollection 2023.

Abstract

Algorithms already carry out many tasks more reliably than human experts. Nevertheless, some subjects have an aversion towards algorithms. In some decision-making situations an error can have serious consequences, in others not. In the context of a framing experiment, we examine the connection between the consequences of a decision-making situation and the frequency of algorithm aversion. This shows that the more serious the consequences of a decision are, the more frequently algorithm aversion occurs. Particularly in the case of very important decisions, algorithm aversion thus leads to a reduction of the probability of success. This can be described as the tragedy of algorithm aversion.

MeSH terms

  • Affect*
  • Algorithms
  • Decision Making*
  • Humans
  • Probability

Grants and funding

The authors received no specific funding for this work.