The present study aims to identify the role of a Ministry of Education in meeting the challenges faced due to distance education as emergency education. The study participants were nine officials working at the Palestinian Ministry of Education and Higher Education. We used interviews to collect data and inductive content analysis to analyze these data. The study result indicates that the ministry carried out action related to the different educational aspects to meet distance education challenges. It is recommended that ministries of education strengthen their collaboration with the local community. The aim of this collaboration is two-fold: encouraging parents' support of technology integration in education and encouraging their role in positively influencing their students' perceptions of the use of ICT in learning. Teachers also need to engage in the change of students' perception towards a more positive one regarding the influence of ICT on learning.
Keywords: crisis education; distance education; education; emergency education; ministry of education.