Private post-secondary library websites and the ADA: compliancy and COVID-19

Univers Access Inf Soc. 2023;22(1):251-266. doi: 10.1007/s10209-021-00831-1. Epub 2021 Aug 21.

Abstract

This study explores whether US post-secondary institutions (PPI) follow philosophies to foster inclusive communities, providing resources for those individuals with disabilities thrive socially, personally, and academically, while there have been no thorough studies conducted to determine web accessibility of the nation's top-ranked PPI library webpages. Additionally, this study pioneers in comparison with the accessibility of PPI's library homepages fighting COVID-19. The study evaluated the library homepages of the premium PPIs based on Money.com's 2019 list of "The Best Colleges in America" via the WAVE web accessibility evaluation tool. The outcomes determined that most of the library homepages analyzed were littered with numerous errors, and the shift to online-based research in learning had no significant impact on the number of errors WAVE detected. The disconcerting findings of this study demonstrate the overall failure to recognize the importance of web accessibility or perhaps even the indifference toward accessibility on the part of the PPI community.

Keywords: ADA; Academic libraries; Accessibility; COVID-19; Disability; Private colleges and universities; Section 508; WAVE; WCAG.