This questionnaire survey was undertaken to study the approaches to diagnosis and management of idiopathic carpal tunnel syndrome by rheumatologists. Analysis of the completed questionnaires (81% response) showed variations in availability and referral for electrophysiological tests (EMG), initial choice of treatment (depending on patient's age and occupation, duration of symptoms, severity of clinical and EMG findings) and decompression surgery. This led the authors to propose guidelines in the management of this common condition.