Relationship between socio-descriptive characteristics, burnout syndrome, and quality of life of employees

Natasa K Rancic; Dejan R Veljkovic; Momcilo R Mirkovic; Ljiljana M Kulic; Verica S Jovanovic; Bojana N Stamenkovic; Natasa S Maksimovic; Vojislav M Ciric; Emilija M Marinkov-Zivkovic; Sonja D Giljaca; Gordana Đorđevic; Ognjen G Đorđevic; Marko M Stojanovic; Novica Z Bojanic; Dusan P Miljkovic; Suzana A Otasevic

doi:10.3389/fpubh.2023.1277622

Relationship between socio-descriptive characteristics, burnout syndrome, and quality of life of employees

Front Public Health. 2024 Mar 7:11:1277622. doi: 10.3389/fpubh.2023.1277622. eCollection 2023.

Authors

Natasa K Rancic^{1

2}, Dejan R Veljkovic³, Momcilo R Mirkovic⁴, Ljiljana M Kulic⁴, Verica S Jovanovic⁵, Bojana N Stamenkovic^{1

6}, Natasa S Maksimovic⁷, Vojislav M Ciric^{1

8}, Emilija M Marinkov-Zivkovic^{1

8}, Sonja D Giljaca⁹, Gordana Đorđevic^{10

11}, Ognjen G Đorđevic^{10

11}, Marko M Stojanovic^{1

2}, Novica Z Bojanic¹, Dusan P Miljkovic⁸, Suzana A Otasevic^{1

2}

Affiliations

¹ Faculty of Medicine Nis, University of Nis, Nis, Serbia.
² Institute for Public Health Nis, Nis, Serbia.
³ Ministry of Internal Affairs, Gendarmerie Detachment in Kraljevo, Kraljevo, Serbia.
⁴ Faculty of Medicine, University of Pristina, Kosovska Mitrovica, Serbia.
⁵ Institute of Public Health of the Republic of Serbia, Belgrade, Serbia.
⁶ Institute Niska Banja, University Clinical Centre Nis, Nis, Serbia.
⁷ Faculty of Medicine Belgrade, University of Belgrade, Institute of Epidemiology, Belgrade, Serbia.
⁸ University Clinical Centre Nis, Nis, Serbia.
⁹ City Pubic Institute of Public Health Belgrade, Belgrade, Serbia.
¹⁰ Institute of Public Health Kragujevac, Kragujevac, Serbia.
¹¹ Faculty of Medical Sciences, University of Kragujevac, Kragujevac, Serbia.

Abstract

Introduction: Burnout syndrome develops as a consequence of chronic stress among employees. The study objective was to examine what socio-descriptive characteristics of employees might be associated with the appearance of the occupational burnout and to evaluate the relationship between job burnout and the quality of life among security employees of the professional private security sector in Central Serbia.

Methods: A multicenter cross-sectional questionnaire-based study was performed. A multivariate logistic regression analysis and ANOVA post choc test was applied.

Results: A total of 353 respondents (330 male and 23 female) participated in the study. Female sex and older age were associated with a higher risk of total burnout and the development of emotional exhaustion while male sex, higher education, and managerial position were associated with higher personal achievement and lower risk of total burnout. Male sex, marital union, two or more children, and direct contact with clients were significantly associated with a lower quality of life of employees. A significant negative correlation was found between total burnout and the Physical Health Composite Score (PHC) score with a correlation coefficient (r_s) of -0.265 (95%CI from -0.361 to -0.163); between total burnout and the and Mental Health Composite Score (MHC) score with a r_s of -0.391 (95%CI from -0.480 to -0.301); and between total burnout and TQL score with a r_s of -0.351 (95%CI from -0.445 to -0.258).

Conclusion: Female sex and older age were associated with a higher risk of total burnout and the development of EE while a managerial position and higher education were protective factors in relation to the development of burnout. Male sex, marital union, two or more children, and direct contact with clients were significantly associated with a lower quality of life of the employees. Shift work significantly reduced the total quality of life, while managerial positions increased the quality of life.

Keywords: Central Serbia; burnout syndrome; professional private sector; quality of life; security employees.

Publication types

Multicenter Study

MeSH terms

Burnout, Professional* / epidemiology
Burnout, Professional* / psychology
Cross-Sectional Studies
Female
Humans
Job Satisfaction
Male
Quality of Life*
Surveys and Questionnaires

Grants and funding

The author(s) declare that no financial support was received for the research, authorship, and/or publication of this article.