Excessively criticizing a perceived unfair decision is considered to be common behavior among people seeking to restore fairness. However, the effectiveness of this strategy remains unclear. Using an ecological environment where excessive criticism is rampant-Major League Baseball-we assess the impact of verbal aggression on subsequent home-plate umpire decision making during the 2010 to 2019 seasons (N = 153,255 pitches). Results suggest a two-sided benefit of resorting to verbal abuse. After being excessively criticized, home-plate umpires (N = 110 adults, employed in the United States) were less likely to call strikes to batters from the complaining team and more prone to call strikes to batters on the opposing team. A series of additional analyses lead us to reject an alternative hypothesis, namely that umpires, after ejecting the aggressor, seek to compensate for the negative consequences brought on by the loss of a teammate. Rather, our findings support the hypothesis that, under certain conditions, verbal aggression may offer an advantage to complainants.
Keywords: aggressive behavior; decision-making; open data; open materials; performance; social influences; sport psychology.