Differentiating social environments of high-risk professionals and specialised nurses: a qualitative empirical study on social embeddedness

Eur J Psychotraumatol. 2024;15(1):2306792. doi: 10.1080/20008066.2024.2306792. Epub 2024 Jan 30.

Abstract

Objective: High-risk professionals and specialised nurses in hospitals are frequently exposed to potentially traumatic events. Psychotrauma researchers have extensively studied personal risk factors of traumatisation among high-risk professionals, but it is hard to understand psychological functioning when professionals are decontextualised from their social environment. Generally, it has been well documented that to reduce the risk of posttraumatic stress disorder (PTSD) or other mental health problems related to traumatisation, it is essential to be embedded in a supportive social environment. However, study results among and within these occupational groups show great variety and even inconsistencies as to what is a supportive social environment.Method: This ethnographical research, including participant observation, in-depth interviews, and document analysis, explored the social environment of firefighters, police officers, ambulance paramedics, specialised nurses, and military personnel and aims to explore their social connections and embeddedness. We performed a thematic content analysis of data to identify themes related to social or emotional support, social relationships, and stress or traumatisation.Results: An analysis of the observational field notes, which covered 332 h of participant observation and 71 evenly distributed formal in-depth interviews, identified four themes related to social connections and embeddedness: Family, Hierarchical relations versus autonomy, Group versus individual, and Conditional family 'love'. Results revealed that the military, police, and professional firefighters have family-like hierarchical connections and highly value group unity. Paramedics and most specialised nurses, however, tend to value individuality and autonomy in their work relationships.Conclusion: This research shows noticeable differences in the social environments and social connections of these professionals, which implicates that prevention and mental health treatment might also have to be differentiated among occupational groups.

Objetivos: Los profesionales de alto riesgo y las enfermeras especializadas de los hospitales están expuestos frecuentemente a eventos potencialmente traumáticos. Los investigadores de psicotrauma han estudiado ampliamente los factores de riesgo personales de traumatización entre profesionales de alto riesgo, pero es difícil comprender el funcionamiento psicológico cuando los profesionales están descontextualizados de su entorno social. En general, está bien documentado que para reducir el riesgo de un trastorno de estrés postraumático (TEPT) u otros problemas de salud mental relacionados con la traumatización, es esencial estar integrado en un entorno social de apoyo. Sin embargo, los resultados de los estudios entre y dentro de estos grupos ocupacionales muestran una gran variedad e incluso inconsistencias en cuanto a lo que es un entorno social de apoyo.

Método: Esta investigación etnográfica, que incluyó la observación del participante, entrevistas en profundidad y análisis de documentos, exploró el entorno social de bomberos, agentes de policía, paramédicos de ambulancia, enfermeras especializadas y personal militar, y tiene como objetivo explorar sus conexiones sociales y su arraigo. Realizamos un análisis de contenido temático de los datos para identificar temas relacionados con el apoyo social o emocional, las relaciones sociales y el estrés o la traumatización.

Resultados: Un análisis de las notas de campo de observación, que cubrieron 332 horas de observación de los participantes y 71 entrevistas formales en profundidad, distribuidas uniformemente, identificó cuatro temas relacionados con las conexiones sociales y el arraigo: familia, relaciones jerárquicas versus autonomía, grupo versus individuo y el “amor” familiar condicional. Los resultados revelaron que los militares, la policía y los bomberos profesionales tienen conexiones jerárquicas similares a las de una familia y valoran mucho la unidad del grupo. Sin embargo, los paramédicos y la mayoría de las enfermeras especializadas tienden a valorar la individualidad y la autonomía en sus relaciones laborales.

Conclusiones: Esta investigación muestra diferencias notables en los entornos sociales y las conexiones sociales de estos profesionales, lo que implica que la prevención y el tratamiento de salud mental también podrían tener que diferenciarse entre grupos ocupacionales.

Keywords: High-risk professionals; Paramédicos; Profesionales de alto riesgo; apoyo; bomberos; conexiones sociales; enfermeros especializados; entorno social; firefighters; integración social; militares; military; paramedics; police; policías; social connections; social embeddedness; social environment; specialised nurses; support.

Plain language summary

It is of great importance for high-risk professionals or frontline professionals who are frequently exposed to potential traumatic events, to be embedded in a supportive social environment; to work with the conviction that others ‘have your back’. However, their social environments differ so much that we cannot lump them together in one category.The military, police, and professional or career firefighters have family-like hierarchical connections and highly value group unity. Ambulance paramedics and most nurses working in specialised departments, such as emergency rooms, operating rooms, and intensive care units, on the other hand tend to value individuality and autonomy in their work relationships.To be effective, programmes for preventions, such as professional support or formal peer support, as well as mental health treatments might have to be differentiated accordingly between occupational groups.

MeSH terms

  • Humans
  • Police
  • Qualitative Research
  • Social Environment*
  • Stress Disorders, Post-Traumatic*