I want to go there too! Tourism destination envy in social media marketing

Yu-Hao Zheng; Tao Xu; Guicheng Shi; Linli Jiang

doi:10.1016/j.heliyon.2023.e22889

I want to go there too! Tourism destination envy in social media marketing

Heliyon. 2023 Nov 27;9(12):e22889. doi: 10.1016/j.heliyon.2023.e22889. eCollection 2023 Dec.

Authors

Yu-Hao Zheng¹, Tao Xu¹, Guicheng Shi², Linli Jiang³

Affiliations

¹ School of Management, Guangxi Minzu University, Nanning City, Guangxi Autonomous Region, 530006, China.
² School of Business, Macau University of Science and Technology, Avenida WaiLong, Taipa, 999078, Macau.
³ School of Economics and Management, Wuyi University, Jiangmen City, Guangdong Province, 529020, China.

Abstract

Envy has been widely discussed as a type of consumption motivation and a consumer attitude towards specific consumer goods in the context of social media. However, research on envy in tourism consumption decision-making is still relatively scarce. Accordingly, adopting social cognitive theory while considering benign envy, this study discusses the impact of social media content on consumers' destination envy and behavioural intention during the COVID-19 pandemic. Using a survey of 320 Chinese tourists who travelled to Macao, this paper develops and tests a conceptual framework. The results show that destination envy plays an intermediary role between social media content and consumer behavioural intention. Our findings thus integrate disparate literature streams while shedding light on the impacts of social media content on tourism consumers' travel decisions during the COVID-19 era.