Background: This study aims to examine the relationship between workplace health, job stress, turnover intention and interpersonal conflict in the health sector. It also seeks to unravel how the public and private working environment, and demographic variables affect those four variables.
Participants and procedure: A cross-sectional survey design was used for this study. The respondents were selected based on simple random sampling. Out of 1000 questionnaires administered, 708 were returned (432 from public hospitals and 276 from private hospitals) and used. Correlation, multiple regression, and ANOVA analysis were used to determine the relationship and impact between the variables.
Results: The findings revealed negative and significant relationships between workplace health and safety and stress, turnover intention and interpersonal conflict. Additionally, some results reflected the significant positive relationship between stress, turnover intention and interpersonal conflict. Finally, turnover intention, job stress, education level and number of duties accounted for 30% of the variation in workplace health and safety.
Conclusions: Managers within the healthcare sector of Turkey should acknowledge that workers who do not feel healthy and safe in work environments develop high stress, turnover intention, and conflict with other colleagues.
Keywords: interpersonal conflict; job stress; turnover intention; workplace health in Turkey; workplace safety in Turkey.
Copyright © Institute of Psychology, University of Gdansk.