Work fatigue during COVID-19 lockdown teleworking: the role of psychosocial, environmental, and social working conditions

Clara Weber; Sarah E Golding; Joanna Yarker; Kevin Teoh; Rachel Lewis; Eleanor Ratcliffe; Fehmidah Munir; Theresa Wheele; Lukas Windlinger

doi:10.3389/fpsyg.2023.1155118

Work fatigue during COVID-19 lockdown teleworking: the role of psychosocial, environmental, and social working conditions

Front Psychol. 2023 May 16:14:1155118. doi: 10.3389/fpsyg.2023.1155118. eCollection 2023.

Authors

Clara Weber^{1

2}, Sarah E Golding², Joanna Yarker³, Kevin Teoh³, Rachel Lewis³, Eleanor Ratcliffe², Fehmidah Munir⁴, Theresa Wheele¹, Lukas Windlinger¹

Affiliations

¹ Institute of Facility Management, School of Life Sciences and Facility Management, Zurich University of Applied Sciences, Zurich, Switzerland.
² School of Psychology, Faculty of Health and Medical Sciences, University of Surrey, Guildford, United Kingdom.
³ Department of Organisational Psychology, Birkbeck University of London, London, United Kingdom.
⁴ School of Sport, Exercise and Health Sciences, Loughborough University, Loughborough, United Kingdom.

Abstract

Background: During national lockdowns in response to the COVID-19 pandemic, previously office-based workers who transitioned to home-based teleworking faced additional demands (e.g., childcare, inadequate homeworking spaces) likely resulting in poor work privacy fit. Previous office research suggests poor work privacy fit is associated with lower wellbeing and higher work fatigue. Emerging evidence suggests a relationship between childcare duties during pandemic teleworking and work fatigue. In addition to psychosocial working conditions (job demand, job control, and job change management), which are acknowledged predictors of work fatigue, this poses a significant threat to occupational health during pandemic teleworking. However, the relative effects of aspects of the psychosocial environment (job demands and resources), the home office environment (including privacy fit), and the social environment (childcare) on work fatigue as well as their interactions are under-explored.

Objective: This study examined the relationships between the psychosocial, environmental, and social working conditions of teleworking during the first COVID-19 lockdown and work fatigue. Specifically, the study examined teleworkers' physical work environment (e.g., if and how home office space is shared, crowding, and noise perceptions) as predictors of privacy fit and the relationship between privacy fit, childcare, psychosocial working conditions (job demand, job control, and job change management), and work fatigue. Work privacy fit was hypothesized to mediate the relationship between childcare and work fatigue.

Methods: An online cross-sectional survey was conducted with teleworkers (n = 300) during the first COVID-19 lockdown in April and May 2020; most participants were in Germany, Switzerland, and the United Kingdom.

Results: Path analysis was used to examine the hypothesized relationships. Privacy fit was lower for those reporting greater levels of noise in home-working spaces and those feeling crowded at home. Work fatigue was lower amongst those with greater privacy fit and higher amongst those with high levels of job demand. An indirect relationship was observed between childcare and work fatigue with privacy fit mediating this relationship.

Conclusion: The influence of privacy fit has so far been largely neglected in research on teleworking, especially during the pandemic. However, its contribution to workers' wellbeing should be acknowledged in occupational health strategies.

Keywords: COVID-19; burnout; home office; lockdown; office design; privacy; psychosocial working conditions; teleworking.