1 Kathleen Moreo, BSN, BHSA, RN, CMGT-BC, CCM, CDMS, is the founder of PRIME Education, LLC, with a 30-year career in educating and mentoring case managers and other members of the health care team. She has been conducting and publishing the results of research-informed quality improvement projects involving case managers in health systems, payer organizations, and community clinics for the past 10 years.
2 Anne Llewellyn, MS, BHSA, RN, CCM, CRRN, CMGT-BC, BCPA, FCM, is a past president of CMSA with more than 40 years of experience in critical care, risk management, case management, patient advocacy, health care publications, and training and development. Since 2010, she has been a leader in patient advocacy and writes a weekly blog, Nurse Advocate, to empower and educate others.
3 Judith Sands, RN, MSL, BSN, CPHRM, CPHQ, CCM, ARM, has more than 30 years of experience in hospitals, managed care, specialty networks, academia, and health IT organizations, as well as hospice care. Her book, Home Hospice Navigation: The Caregiver's Guide is a caregiving resource for making home hospice understandable.
4 Jody Luttrell, MSN, RN, CCM, is a past director of Care Management and currently director of business development at Kennedy Krieger Institute. She also serves on the National CMSA Board of Directors and the CMSA Chesapeake Board of Directors. Her tips are based upon decades of experience in rehabilitation case management.
5 Melanie Prince, MSS, MSN, BSN, RN, NE-BC, CCM, FAAN, FCM, is immediate past president of CMSA and copresenter of the 2023 CMSA Case Management Boot Camp. She offers the following guidance from a military case management career spanning more than 30 years.
6 Mindy Owen, RN, CRRN, CCM, FCM, has been a case management leader for nearly 40 years and more recently has provided extensive consulting in hospital case management for large integrated and academic systems. In 2021, she was awarded the Lifetime Achievement Award by CMSA for her significant impact in the field of case management.