The ability of animal shelter employees to identify poor welfare states in kenneled dogs is crucial for the mitigation of suffering. Animal shelter employees (n = 28), animal behavior professional (n = 49), and the general public (n = 41) watched 10 videos of kenneled dogs then rated the welfare of the dogs, stated the rationale for their score, indicated how they would improve the welfare, and rated the feasibility of improvements. Professionals gave slightly lower (poorer) welfare scores compared to the public (z = -1.998, p = 0.046). Shelter employees (z = -5.976, p < 0.001) and professionals (z = 9.047, p < 0.001) used body language and behavior to explain their welfare scores more than the public. All three populations mentioned the addition of enrichment to improve the welfare, however, shelter employees (z = -5.748, p < 0.001) and professionals (z = 6.046, p < 0.001) mentioned it significantly more. There were no significant differences in the perceived feasibility of changes. Future research should explore possible reasons for the lack of welfare improvements within animal shelters.
Keywords: Animal shelter; animal welfare; behavior; dogs; enrichment.