Postural control is usually assessed by examining the fluctuations of the center of pressure (COP). Balance maintenance is based on sensory feedback and neural interactions, deployed over multiple temporal scales and producing less complex outputs with aging and disease. This paper aims to investigate postural dynamics and complexity on diabetic patients, since diabetic neuropathy (DN) affects the somatosensory system and impairs postural steadiness. A multiscale fuzzy entropy (MSFEn) analysis, over a wide range of temporal scales, was performed on COP timeseries during unperturbed stance in a group of diabetic individuals without neuropathy and two groups of DN patients, with and without symptoms. A parameterization of the MSFEn curve is also proposed. A significant loss of complexity was recognized for the medial-lateral direction in DN groups with respect to non-neuropathic population. For the anterior-posterior direction, symptomatic DN group showed a lowered sway complexity for longer time scales with respect to non neuropathic and asymptomatic patients. The MSFEn approach and the related parameters highlighted that the loss of complexity might be attributed to different factors depending on sway direction, i.e. related to the presence of neuropathy along the medial-lateral axis and to a symptomatic state on the anterior-posterior direction. Results of this study support the use of the MSFEn for gaining insights into balance control mechanisms for diabetic patients, in particular when comparing non neuropathic with neuropathic asymptomatic patients, whose identification by posturographic analysis would be of great value.