Based on constructivism theory and the Information System Success Model, this study suggests a research model that examines the factors that influence students' collaborative engagement and satisfaction in an e-learning system setting. This study intends to validate the theoretical concepts and the Information System Success Model (ISSM) on e-learning platforms for user satisfaction and collaborative activity in order to expand the adoption of e-learning systems in higher education. This research used a questionnaire as the primary data collection method to obtain information for the study from 300 responses from different students at the University of Bisha, who all use e-learning platforms. The results were achieved using structural equation modeling, a quantitative research technique (SEM-AMOS). All of the study's hypotheses were supported, according to the findings of the structural model and hypothesis testing. The outcomes of peer interaction (IP) and instructor interaction (IL) have a favorable impact on satisfaction and teamwork, which have a beneficial impact on the usage of e-learning in higher education. This is advantageous for sustainability as well as the adoption of e-learning systems. Finally, the study demonstrates that user happiness and collaborative involvement have a favorable impact on the utilization of e-learning systems. As a result, universities should promote e-learning as a long-term educational strategy.
Keywords: E-Learning system; Information quality; Interactivity with peers; System quality; Users' satisfaction.
© 2023 The Author.