NorMASS: A normative MAS-based modeling approach for simulating incentive mechanisms of Q&A communities

PLoS One. 2023 Feb 9;18(2):e0281431. doi: 10.1371/journal.pone.0281431. eCollection 2023.

Abstract

Incentive mechanisms steer users in Q&A communities to achieve community goals, which need to be cautiously reviewed and revised before actual industrial application. Simulating incentive mechanisms is significant for predicting how changes in incentive mechanisms will affect community emergence, such as user answering patterns. However, due to the complexity of Q&A communities, the challenge faced by simulating incentive mechanisms lies in the difficulty of establishing micro-macro connections in the communities to simulate their emergence. To fill this gap, this paper proposes a Normative Multi-Agent System based Simulation (NorMASS) approach to simulate community emergence. The NorMASS models a Q&A community as a normative multi-agent system and adopts agents to formally express community users. Moreover, the approach provides an open-source simulator with a data generator to simulate community emergence. An evaluation of the NorMASS comparing simulation emergence with the counterpart of an actual community demonstrates that the proposed approach provides an effective solution for simulating incentive mechanisms of Q&A communities, with a similarity of 80% or above.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Computer Simulation
  • Motivation*

Grants and funding

XM received funding for this research from the National Key Research and Development Project of China under Grant 2018YFB1004202. The funders had no role in study design, data collection and analysis, decision to publish, or preparation of the manuscript.