Icon cognitive impairment is one of the main difficulties for older users to use smart products. This study explores the impact of icon style, icon concreteness and both together on understanding icons by comparing the cognitive differences between two groups of users, young and old. The performance of different types of icons on cognitive performance was analyzed specifically through a comprehensive cognitive load assessment method of behavioral, physiological and subjective data. The results showed that the cognitive performance of skeuomorphism concrete icons was higher and the cognitive load was lower when the user group was novice or older users with less experience in interacting with the GUI; the cognitive performance of flat concrete icons was higher and the cognitive load was lower when the user group was familiar or young users with more experience in interacting with the GUI. From the perspective of cognitive differences between young and old, the results of this study provide a reference for future icon design of interactive interfaces for older people smart terminals to help designers and developers achieve a better user experience for the aging group, which has practical significance for the age-friendly design of graphical interfaces.
Keywords: Graphical interface; age-friendly design; cognitive differentiation; eye-tracking.