Emotional intelligence and coping strategies among intensive care unit nurses

Nurs Crit Care. 2023 Mar;28(2):322-328. doi: 10.1111/nicc.12839. Epub 2022 Sep 1.

Abstract

Background: Stress is an integral part of daily work for nurses, especially those who work in intensive care units (ICUs). However, chronic stress can affect nurses' mental and physical well-being, increasing their risk of burnout and decreasing the quality of care. A higher emotional intelligence (EI) level may be correlated with greater use of effective coping strategies, leading to a reduction of the adverse effects of stress.

Aim: This study aimed to examine the relationship between EI and coping strategies among adult ICU nurses in Poland.

Study design: A cross-sectional survey design was used. Current adult ICU nurses in nine Polish hospitals were invited to participate. The survey instruments used were: the Polish version of the Schutte Self-Report Emotional Intelligence Test, the Inventory to Measure Coping Strategies with Stress (Brief-COPE), and a self-constructed questionnaire.

Results: 114/543 (21%) nurses completed the survey. ICU nurses showed an average level of EI (70.2%). The main stress coping strategies were active coping and planning, the rarest being substance use, behavioural disengagement, and denial. For nurses with a higher EI level, the most frequently used strategies included positive reframing (R = 0.43; p < .001), active coping (R = 0.38; p < .001), planning (R = 0.37; p < .001) and religion (R = 0.25; p = .006). Nurses were less likely to utilize strategies of behavioural disengagement (R = -0.32; p = .001) and self-blame (R = -0.40; p < .001).

Conclusions: EI may have an impact on coping strategies, as a higher EI level was correlated with the greater use of effective coping strategies in ICU nurses.

Relevance to clinical practice: Training in coping with stress and increasing EI may have a positive impact on reducing the risk of burnout in nurses and thus improving the quality of care delivered.

Keywords: coping strategies; emotional intelligence; intensive care unit (ICU); nurses; stress.

MeSH terms

  • Adaptation, Psychological
  • Adult
  • Burnout, Professional* / psychology
  • Cross-Sectional Studies
  • Emotional Intelligence
  • Humans
  • Intensive Care Units
  • Nurses*
  • Surveys and Questionnaires