Factors affecting expert performance in bid evaluation: An integrated approach

Li Wang; Kunhui Ye; Yu Liu; Wenjing Wang

doi:10.3389/fpsyg.2022.819692

Factors affecting expert performance in bid evaluation: An integrated approach

Front Psychol. 2022 Aug 4:13:819692. doi: 10.3389/fpsyg.2022.819692. eCollection 2022.

Authors

Li Wang^{1

2}, Kunhui Ye^{1

3}, Yu Liu², Wenjing Wang²

Affiliations

¹ School of Management Science and Real Estate, Chongqing University, Chongqing, China.
² School of Civil Engineering, Architecture and Environment, Xihua University, Chengdu, China.
³ International Research Center for Sustainable Built Environment, Chongqing University, Chongqing, China.

Abstract

Experts play a crucial role in underpinning decision-making in most management situations. While recent studies have disclosed the impacts of individuals' inherent cognition and the external environment on expert performance, these two-dimensional mechanisms remain poorly understood. In this study, we identified 14 factors that influence expert performance in a bid evaluation and applied cross-impact matrix multiplication to examine the interdependence of the factors. The results indicate that the two dimension-related factors affect each other within a person-environment system, and a poor situation perception gives rise to the deviation of expert performance. Expert performance can be improved if external supervision and expertise are strengthened through deliberate practices. The study proposes a new expert performance research tool, elucidates its mechanism in bid evaluation from a cognitive psychology perspective, and provides guidelines for its improvement in workplace contexts.

Keywords: MICMAC-ISM approach; cognitive psychology; expert performance; situation perception; supervision.