There is a need for coordinating and manage the information flow between clinical, nursing, ancillary, cleaning and administrative staff to optimize patient transfers during admission and discharge. TECIPOT project proposes the incorporation of new technologies associated with the optimization of emergency circuits to improve the efficiency in the management of patients in the center, as well as improve the perception of patients and professionals about the processes of transfers of emergency patients, observation and discharge from the Hospital. The project proposes a 24 month study to evaluate the impact on healthcare processes.
Keywords: Healthcare processes; LEAN; patient transfers.