This study aimed to develop and implement an emergency coping education program using a case-based small-group learning method and verify its effect on care workers' emergency coping abilities. The study was conducted with 72 care workers in older adult care facilities and home care centers. Using a nonequivalent control group pretest-posttest design, 36 participants were assigned to each group (i.e., experimental and control groups). The collected data were analyzed through χ²-test and independent t-test using SPSS for Windows, version 25.0. Compared to the control group, a statistically significant increase in knowledge and performance levels in emergencies, emergency coping abilities, self-efficacy in coping with emergencies, and confidence in communication was observed in the experimental group. This study was able to verify the effectiveness of the emergency coping education program in care workers and recommends its use. To maximize the learning effects of educational programs, future research should develop and apply programs that incorporate simulation education.
Keywords: care workers; case-based learning; coping abilities; emergencies; small-group.