Undergraduate Nursing Students and Management of Interruptions: Preparation of Students for Future Workplace Realities

Nurs Educ Perspect. 2021 Nov-Dec;42(6):350-357. doi: 10.1097/01.NEP.0000000000000886.

Abstract

Aim: The aim of this study was to investigate interruption management strategies and associative cues used by nursing students when interrupted during simulated medication administration.

Background: Interruptions occur with high frequency in health care settings and are associated with increased medication errors and decreased task efficiency. The Altmann and Trafton memory for goals model, a cognitive-science model, proposes use of associative cues during an interruption to mitigate these negative effects.

Method: A mixed-methods, two-site study explored associative cues and other management strategies that nursing students used when interrupted during simulated medication administration. Data were collected via direct observation and semistructured interviews.

Results: Students primarily multitasked (66.7 percent) during the interruption. Few students (5.5 percent) used associative cues. Students voiced the need for education and practice on how to manage interruptions.

Conclusion: Evidence-based strategies are required to prepare nursing students for workplace interruptions. Use of associative cues during interruptions warrants further investigation.

MeSH terms

  • Education, Nursing, Baccalaureate*
  • Humans
  • Medication Errors
  • Students, Nursing*
  • Workplace