Nurse with smile: Does it make difference in patients' healing?

Ind Psychiatry J. 2021 Jan-Jun;30(1):6-10. doi: 10.4103/ipj.ipj_165_20. Epub 2021 Jun 4.

Abstract

Smiling is a highly significant component of nurses' caring behavior. Nurses have to deal with too many people at workplace and interpersonal relation building is the key secret for quality work and also enhances job satisfaction. A genuine smile given by a nurse can do wonders as it conveys acceptance, builds trust and establishes inter-personal relationship. It also helps nurses to feel better and avoid anxiety or stress burnout in clinical situation. This paper of ours highlights the importance of nurses' smile in patients' recovery and important research literature to support smiling culture among health-care professionals.

Keywords: Inter-personal relationship; nonverbal communication; nurses; patients' recovery; satisfaction; smile.

Publication types

  • Review