My Fair Lady? Inferring Organizational Trust From the Mere Presence of Women in Leadership Roles

Pers Soc Psychol Bull. 2022 Aug;48(8):1220-1237. doi: 10.1177/01461672211035957. Epub 2021 Aug 5.

Abstract

The history of male dominance in organizational hierarchy can leave a residue of mistrust in which women in particular do not expect fair treatment. The mere presence of a female leader relative to a male leader led perceivers to anticipate fairer treatment in that organization (Study 1) and greater projected salary and status (Study 2). This mere presence effect occurred uniquely through communal and not agentic affordances; these patterns emerged especially or only for women. Female leaders cued organizational trust in both male- and female-dominated industries (Study 3) and when they occupied different levels of the organizational hierarchy (Study 4). When information about organizational communal affordances is directly communicated, both female and male leaders signal trust (Study 5). The processes and practices of male-dominated organizational culture can leave a residue of mistrust, but viewing women in leadership is one beacon illuminating paths forward and upward.

Keywords: communal affordances; gender; leadership; organizational trust.

MeSH terms

  • Female
  • Humans
  • Leadership*
  • Male
  • Organizational Culture*
  • Trust*
  • Women*