Management of a university ambulatory service: nursing in the coping of the pandemic of COVID-19

Rev Bras Enferm. 2021 Apr 14;74Suppl 1(Suppl 1):e20200834. doi: 10.1590/0034-7167-2020-0834. eCollection 2021.
[Article in English, Portuguese]

Abstract

Objective: to describe the implementation and management of a restructured nursing service to cope with the COVID-19 pandemic.

Methods: a descriptive study, carried out at Piquet Carneiro Polyclinic, a university ambulatory unit, which became a reference for testing the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) in the city of Rio de Janeiro.

Results: dimensioning of human resources for nursing was carried out; flows for serving users of the unit and for testing SARS-CoV-2; professional training on prevention practices. From March 18 to July 3, a total of 31214 services were made by the nursing team, 25424 for testing and 453 health professionals received professional training.

Final considerations: nursing represents an important workforce, planning and management for restructuring health services in an emergency, due to its broad managerial, educative and direct care to the population.

MeSH terms

  • Adaptation, Psychological
  • Ambulatory Care Facilities*
  • Brazil
  • COVID-19*
  • Humans
  • Pandemics*
  • SARS-CoV-2
  • Universities