Dual-Mediation Paths Linking Corporate Social Responsibility to Employee's Job Performance: A Multilevel Approach

Miaoying Fang; Peng Fan; Surya Nepal; Po-Chien Chang

doi:10.3389/fpsyg.2020.612565

Dual-Mediation Paths Linking Corporate Social Responsibility to Employee's Job Performance: A Multilevel Approach

Front Psychol. 2021 Jan 14:11:612565. doi: 10.3389/fpsyg.2020.612565. eCollection 2020.

Authors

Miaoying Fang¹, Peng Fan², Surya Nepal³, Po-Chien Chang⁴

Affiliations

¹ Department of Human Resource Management, School of Economics and Management, Dongguan University of Technology, Dongguan, China.
² Department of International Business and Management, School of Economics and Management, Dongguan University of Technology, Dongguan, China.
³ Department of Business Administration, Changwon National University, Changwon, South Korea.
⁴ Department of Management and Administration, Macau University of Science and Technology, Taipa, Macau.

Abstract

This study attempts to examine the direct impact of corporate social responsibility (CSR) initiatives on employees' job performance and the indirect relationships between CSR initiatives on employees' job performance via industrial relations climate and psychological contract fulfillment. Data were collected from 764 supervisor-subordinate dyads and 271 middle managers from 85 companies. Using a multilevel approach, the results showed that organizational-level CSR was positively related to employees' job performance. Moreover, the industrial relations climate and psychological contract fulfillment played mediating effects between CSR initiatives and job performance. This study provides novel theoretical evidence for why and how CSR initiatives improve job performance. Theoretical and practical implications for implementing CSR initiatives are discussed.

Keywords: corporate social responsibility; industrial relations climate; job performance; multilevel approach; psychological contract fulfillment.