Communicating and Coaching in Spanish for Chronic Care

J Nurs Educ. 2021 Jan 1;60(1):34-37. doi: 10.3928/01484834-20201217-08.

Abstract

Background: Language barriers affect millions of health care consumers each year in the United States. One in five U.S. residents over the age of 5 years speaks a language other than English.

Method: A multidisciplinary team consisting of applied linguists and nurse educators developed a graduate elective for nursing students who demonstrated a minimum Spanish proficiency level. The course was organized around three core content components: management of type 2 diabetes, motivational interviewing competencies, and strategic communication in Spanish. Course activities included discourse analysis, simulated mini-conversations, and standardized patient simulations.

Results: A multidisciplinary team-teaching approach was ideal in assisting students to develop culturally sensitive clinical language skills.

Conclusion: Language concordance is imperative to providing quality health care to non-English-speaking patients. Health care providers must be able to demonstrate empathy, an understanding of cultural dynamics, and the ability to provide care to non-English-speaking patients. [J Nurs Educ. 2021;60(1):34-37.].

MeSH terms

  • Chronic Disease / therapy
  • Communication Barriers
  • Diabetes Mellitus, Type 2* / therapy
  • Humans
  • Language*
  • Mentoring* / methods
  • Mentoring* / standards
  • United States