Listeners differ widely in the ability to follow the speech of a single talker in a noisy crowd-what is called the cocktail-party effect. Differences may arise for any one or a combination of factors associated with auditory sensitivity, selective attention, working memory, and decision making required for effective listening. The present study attempts to narrow the possibilities by grouping explanations into model classes based on model predictions for the types of errors that distinguish better from poorer performing listeners in a vowel segregation and talker identification task. Two model classes are considered: those for which the errors are predictably tied to the voice variation of talkers (decision weight models) and those for which the errors occur largely independently of this variation (internal noise models). Regression analyses of trial-by-trial responses, for different tasks and task demands, show overwhelmingly that the latter type of error is responsible for the performance differences among listeners. The results are inconsistent with models that attribute the performance differences to differences in the reliance listeners place on relevant voice features in this decision. The results are consistent instead with models for which largely stimulus-independent, stochastic processes cause information loss at different stages of auditory processing.