Silent Counterattack: The Impact of Workplace Bullying on Employee Silence

Front Psychol. 2020 Nov 23:11:572236. doi: 10.3389/fpsyg.2020.572236. eCollection 2020.

Abstract

The purpose of this paper is to explore the relationship between workplace bullying (WB) and employee silence (ES) as well as its mechanism. This paper collects data from 322 employees of three Chinese enterprises in two waves, with a 2 months interval between the two waves. Moreover, this paper uses confirmatory factor analysis, a bootstrapping mediation test, a simple slope test, and other methods to verify the hypothesis. We find that: (1) WB is positively correlated with ES; (2) psychological safety (PS) and affective commitment mediated the relationship between WB and ES, respectively, and these two variables have a chain mediating effect in the above relationship; and (3) a forgiveness climate moderates this chain mediating effect by weakening the negative impact of WB on PS. Our findings can effectively guide organizations to ultimately adjust their management style, pay attention to employees' cognitive and emotional resources, and formulate some measures to curb WB in organizations.

Keywords: affective commitment; employee silence; forgiveness climate; psychological safety; workplace bullying.