Consulting with a computer: New frontiers

Aust J Gen Pract. 2020 Sep;49(9):612-614. doi: 10.31128/AJGP-05-20-5400.

Abstract

Background: General practice is now completely computerised yet still largely reflects the habits and culture of the paper records that these computer programs have replaced. Technology is advancing rapidly, and computers are poised to start interacting (or intruding) in the consultation in new ways that practitioners (GPs) will once again need to understand and integrate.

Objective: The aim of this article is to describe the developing trends in computing, data and intelligence, and demonstrate to GPs how to best use the examination room computer to enhance care of patients, prepare for upcoming revolutionary changes and continue to connect with patients.

Discussion: Using two real-world examples, this article explains the complexity of the changing environment and implications for the patient-doctor relationship, and offers guidance for change.

MeSH terms

  • Forecasting / methods*
  • General Practice / trends*
  • Humans
  • Physician-Patient Relations*
  • Referral and Consultation