Purpose of review: Communities occupy a central position in effective health systems, notably through monitoring of health service quality and by giving recipients of care a voice. Our review identifies community-led monitoring mechanisms and best practices.
Recent findings: Implementation of community-led monitoring mechanisms improved service delivery at facility-level, health system-wide infrastructure and health outcomes among recipients of care. Successful models were community-led, collaborative, continuous and systematic, and incorporated advocacy and community education. Identifying and replicating successful community-led monitoring practices is a key pathway to equitable access to HIV and health services overall.
Keywords: Community data; Community-led monitoring; HIV; Improving health service delivery; Social accountability.