Business as usual? Psychological support at a distance

Clin Child Psychol Psychiatry. 2020 Jul;25(3):672-686. doi: 10.1177/1359104520937378. Epub 2020 Jun 27.

Abstract

The impact of COVID-19 has challenged the long accepted 'norm' in delivery of psychological therapy. Public policies designed to reduce transmission have made it extremely difficult to meet with service-users safely in the traditional face-to-face context. E-therapies have existed in theory and practice since technological progress has made them possible. They can offer a host of advantages over face-to-face equivalents, including improved access, greater flexibility for service-users and professionals, and cost savings. However, despite the emerging evidence and anticipated positive value, implementation has been slower than anticipated. Concerns have been raised by service-users, clinicians, and public health organisations, identifying significant barriers to the wide spread use of e-therapies. In the current climate, many clinicians are offering e-therapies for the first time, without prior arrangement or training, as the only viable option to continue to support their clients. This paper offers a clinically relevant review of the e-therapies literature, including effectiveness and acceptability dilemmas and challenges that need to be addressed to support the safe use and growth of e-therapies in psychology services. Further research is needed to better understand what might be lost and what gained in comparison to face-to-face therapy, and for which client groups and settings it might be most effective.

Keywords: E-therapies; covid-19; face-to-face therapies; paediatric psychology; psychological support; remote therapies; telemental health; telepsychology.

Publication types

  • Review

MeSH terms

  • Adult
  • Attitude of Health Personnel*
  • Betacoronavirus
  • COVID-19
  • Child
  • Coronavirus Infections / epidemiology*
  • Humans
  • Pandemics
  • Patient Acceptance of Health Care*
  • Pneumonia, Viral / epidemiology*
  • Psychiatry*
  • Psychology*
  • Psychotherapy, Group
  • SARS-CoV-2
  • Telemedicine*
  • Telephone
  • Treatment Outcome
  • Videoconferencing