Linking ICT Availability Demands to Burnout and Work-Family Conflict: The Roles of Workplace Telepressure and Dispositional Self-Regulation

J Psychol. 2020;154(5):325-345. doi: 10.1080/00223980.2020.1745137. Epub 2020 Apr 13.

Abstract

The advancement of technology has led to an increasingly permeable boundary between work and off-work time. As such, employees may face pressure to immediately respond to work-related information and communication technology (ICT) messages during off-work time. This study examines the mediating role of workplace telepressure on the relationships between ICT availability demands with burnout and work-family conflict, as well as the moderating effects of self-regulation on these relationships. Data were collected from 185 full-time employees at two time points. Results indicated full support for the moderated mediation model, demonstrating that workplace telepressure mediated the relationships between ICT availability demands and burnout and work-family conflict. Moreover, dispositional self-regulation strengthened the direct effect of ICT availability demands on workplace telepressure and the indirect effects of ICT availability demands on burnout and work-family conflict. Theoretical and practical implications are discussed.

Keywords: ICT demands; burnout; dispositional self-regulation; telepressure; work-family conflict.

MeSH terms

  • Burnout, Professional*
  • Child
  • Child Rearing
  • Employment
  • Family*
  • Female
  • Humans
  • Male
  • Personality*
  • Self-Control*
  • Surveys and Questionnaires
  • Telecommunications*
  • Work-Life Balance*
  • Workplace / psychology*