Patient Safety Culture Bundle for CEOs and Senior Leaders

Markirit Armutlu; Donna Davis; Alain Doucet; Annette Down; Dale Schierbeck; Polly Stevens

doi:10.12927/hcq.2020.26044

Patient Safety Culture Bundle for CEOs and Senior Leaders

Healthc Q. 2020 Feb;22(SP):82-95. doi: 10.12927/hcq.2020.26044.

Authors

Markirit Armutlu¹, Donna Davis², Alain Doucet³, Annette Down⁴, Dale Schierbeck⁵, Polly Stevens⁶

Affiliations

¹ A senior program manager with the Canadian Patient Safety Institute. Markirit has national and international experience in healthcare leadership, quality improvement, patient safety and education.
² A member and former co-chair of Patients for Patient Safety Canada. Donna has worked as a nurse for some 40 years; she has extensive knowledge of gaps in patient safety and a keen awareness of where improvements can be made.
³ President and CEO of the Canadian College of Health Leaders. As a leader and senior manager of projects, people and relationships, he excels at crafting narrative and building high-connectivity relationships and a big-picture solutions mindset.
⁴ Quality improvement and risk, of Lakeridge Health; she previously worked with the Health Insurance Reciprocal of Canada. Annette is passionate about improving the patient experience and enabling a safe environment for patients and staff.
⁵ The vice-president, learning and development, for HealthCareCAN, where he leads its innovative, online professional development division, CHA Learning. He is a senior health leader with a passion for the development of others and is a certified training and development professional (CTDP) with over 25 years of experience.
⁶ Healthcare risk management, of the Health Insurance Reciprocal of Canada and adjunct faculty at the University of Toronto. She has over 30 years of healthcare experience, including leadership roles in clinical program delivery, quality improvement, patient safety and risk management.

PMID: 32049618
DOI: 10.12927/hcq.2020.26044

Abstract

Senior healthcare leaders are the difference makers as key influencers in ushering in an organizational culture committed to patient safety. Although leaders at all levels are champions of transformation, leaders at the "top" have a unique opportunity - and a responsibility - to foster a culture that supports an organization on its journey to zero harm. Through a literature review of more than 60 resources and validation with thought leaders, national and provincial partners have developed a patient safety culture bundle for CEOs and senior healthcare leaders. The bundle is based on a set of evidence-based practices that must be applied collectively to establish and sustain a culture of quality and safety in order to deliver safe care.

MeSH terms

Evidence-Based Practice
Humans
Leadership
Medical Errors / prevention & control
Organizational Culture*
Patient Safety*
Safety Management / organization & administration*