The release of a quality study by the Institute of Medicine in 2001 challenged health care providers to deliver safe, quality care. Research has focused on 2 primary categories of nursing characteristics: demographic data and emotional intelligence and personality traits. The research has shown a correlation between nursing characteristics and quality care and patient outcomes. Factors not considered in this article include hospital teaching status, type of unit, unit skill mix, hospital safety culture, and total nursing hours per patient day. These factors may contribute to quality of care and patient outcomes.
Keywords: Emotional intelligence; Nurse characteristics; Nursing outcomes; Patient outcomes; Patient safety; Quality care; Quality nursing care; Staff nurse characteristics.
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