An explorative study of workplace violence against nurses who care for older people

Nurs Open. 2019 Oct 8;7(1):285-293. doi: 10.1002/nop2.389. eCollection 2020 Jan.

Abstract

Aim: To explore the prevalence of workplace violence among nurses who care for older people and its association with working stress, job satisfaction and quality of care in Jordan.

Design: A cross-sectional design was used.

Methods: A cluster random sampling was used to select three public hospitals, three private hospitals and 17 healthcare centres in Amman, Jordan. The researcher used a convenience sampling method to select 485 nurses. Data were collected between 2015-2016.

Results: Almost 60% of the participants have been victims of violence at the workplace during the past year. Nurses who consider violence a problem at work have high levels of working stress (p < .01) as well as lower levels of quality of care (p < .01) and job satisfaction (p < .001).

Keywords: Jordan; care of older people; job satisfaction; nurses; quality of care; working violence and work stress.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Aged
  • Cross-Sectional Studies
  • Humans
  • Jordan / epidemiology
  • Nurses*
  • Nursing Staff, Hospital*
  • Personnel Turnover
  • Surveys and Questionnaires
  • Workplace Violence*