A guidance framework to aid in the selection of nursing and midwifery care process metrics and indicators

Nurs Open. 2019 Apr 16;6(3):948-958. doi: 10.1002/nop2.273. eCollection 2019 Jul.

Abstract

Aim: To describe the development of a guidance framework to assist nurses and midwives in selecting nursing and midwifery care process metrics and indicators for use in practice.

Background: Process metrics are measures of care provision activities by nurses and midwives.

Methods: Phase 1 was a rapid review assessment of the literature conducted to identify an initial framework. Six electronic databases were searched with Google Scholar and reference tracking performed. Phase 2 was expert review of the developing framework by nursing and midwifery experts in practice, academia and an international expert in quality care metrics.

Results: The literature assessment yielded 28 papers with 59 metric attributes identified. From this, a six-domain framework was developed. Following expert review, the framework was reduced to four domains: "Process Focused," "Important," "Operational" and "Feasible."

Conclusions: This is the first framework specifically to guide nurses and midwives in selecting nursing and midwifery process metrics and indicators.

Keywords: nursing midwifery care process indicators; nursing midwifery care process metrics; quality indicators; selection framework.