Discordance in Information Exchange Between Providers During Care Transitions for Surgical Patients

J Surg Res. 2019 Dec:244:174-180. doi: 10.1016/j.jss.2019.06.049. Epub 2019 Jul 9.

Abstract

Background: The exchange of health information between primary care providers (PCPs) and surgeons is critical during transitions of care for older patients with multiple comorbidities; however, it is unknown to what extent this process occurs. This study was designed to characterize the extent to which factors associated with older patient's recovery, such as functional status, cognitive status, social status, and emotional factors, are shared among PCPs and surgical providers during care transitions.

Materials and methods: We prospectively identified 15 patients aged over 60 y with ≥3 comorbidities referred for general and vascular surgery procedures at a Veterans Administrative and academic medical center. Semistructured Critical Decision Method interviews were conducted with patients along with their surgical providers and referring PCPs. Thematic content analysis was performed independently by five reviewers on the cognitive processes associated with functional status, cognitive status, social status, and emotional factors. Interrater reliability between providers and patients was assessed using Cohen's kappa.

Results: Forty-seven Critical Decision Method interviews were conducted, which included 20 paired interviews between a PCP and a surgeon and 16 paired interviews that involved a patient and a provider. The majority of patients reported experiencing poor information exchange between their PCP and surgeon (58%) and feeling they were primarily responsible for communicating their own health information during care transitions (67%). In paired interviews between PCPs and surgeons, there was nearly perfect agreement for the shared knowledge of cognitive (kappa: 0.83) and emotional (kappa 1) factors. In contrast, there was only minimal agreement for shared knowledge of functional status (kappa 0.38) and social status (kappa: 0.34).

Conclusions: Information exchange between PCPs and surgical providers is often discordant during transitions of surgical care for medically complex older patients, particularly when it pertains to communicating their functional or social status.

Keywords: Care transitions; Cognitive status; Communication; Functional status; Primary care; Social status; Surgery.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Academic Medical Centers / statistics & numerical data
  • Age Factors
  • Aged
  • Clinical Decision-Making
  • Comorbidity
  • Female
  • Health Information Exchange / statistics & numerical data*
  • Humans
  • Male
  • Middle Aged
  • Patient Care Planning / organization & administration
  • Patient Care Planning / statistics & numerical data
  • Patient Transfer / organization & administration*
  • Patient Transfer / statistics & numerical data
  • Physicians, Primary Care / statistics & numerical data*
  • Prospective Studies
  • Referral and Consultation / organization & administration
  • Referral and Consultation / statistics & numerical data
  • Surgeons / statistics & numerical data*
  • Surveys and Questionnaires / statistics & numerical data
  • United States
  • United States Department of Veterans Affairs / statistics & numerical data
  • Vascular Surgical Procedures / statistics & numerical data