During medical equipment and hospital information system implementation in small- and medium-sized hospitals, the system introduction often advances after system selection by the management. However, in reality, the requirements of the systems between the management and staff layers were different. Therefore, the system did not often satisfy staff demands, resulting in increased dissatisfaction of the staff for the system. It was important to consider the staff's opinion at the selection of the system manufacturer, vendor, and system to resolve their dissatisfaction for a system. In this study, we let the staff decrease these dissatisfactions in selecting a system manufacturer, vendor, and a system at the system implementation. Therefore, we consider a more useful system implementation method through the staff's motivation building by the questionnaire result analysis. The questionnaire was carried out after each event in relation to system implementation. The enforcement of event for system implementation was useful for the staff's motivation building, because we can consider the staff's opinion with staff understanding. During system implementation, it was important and/or necessary for building the staff's motivation for the success of the system implementation and to utilize it after the implementation.
Keywords: Maslow’s hierarchy of needs; hospital information system; medical equipment; motivation; motivation-hygiene theory.