Short-term adoption rates for a web-based portal within the intranet of a hospital information system

BMJ Health Care Inform. 2019 Apr;26(1):1-4. doi: 10.1136/bmjhci-2019-100004.

Abstract

Objective: An intranet portal that combines cost-free, open-source software technology with easy set-up features can be beneficial for daily hospital processes. We describe the short-term adoption rates of a costless content management system (CMS) in the intranet of a tertiary Greek hospital.

Design: Dashboard statistics of our CMS platform were the implementation assessment of our system.

Results: In a period of 10 months of running the software, the results indicate the employees overcame 'Resistance to Change' status. The average growth rate of end users who exploit the portal services is calculated as 2.73 every 3.3 months.

Conclusion: We found our intranet web-based portal to be acceptable and helpful so far. Exploitation of an open-source CMS within the hospital intranet can influence healthcare management and the employees' way of working as well.

Keywords: information management; information systems.

MeSH terms

  • Computer Communication Networks / organization & administration*
  • Delivery of Health Care*
  • Hospital Information Systems*
  • Humans
  • Organizational Innovation
  • Patient Portals*