Workplace Bullying Among Nurses: Developing a Model for Intervention

Violence Vict. 2019 Apr 1;34(2):346-362. doi: 10.1891/0886-6708.VV-D-17-00211.

Abstract

Workplace bullying is endemic to the nursing profession and it threatens nurses' health and ability to work safely. However, effective interventions to prevent workplace bullying are lacking. A sample of hospital nurses (n = 15) explored experiences of bullying and ideas for intervention via four focus groups in 2016. Four main themes emerged from the qualitative content analysis: (a) characteristics that define bullying behavior; (b) facilitators of bullying; (c) consequences of bullying; and (d) possible interventions. Although personal characteristics played a role, bullying was primarily facilitated by workplace and organizational factors that hindered the establishment of collegiality and team trust among nurses. Findings have informed a conceptual model for prevention of nurse-to-nurse bullying with ethical leadership and communication, trust, and social cohesion in work teams as key elements.

Keywords: focus groups; horizontal violence; lateral violence; mobbing.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Adult
  • Bullying / prevention & control*
  • Female
  • Focus Groups
  • Humans
  • Middle Aged
  • Midwestern United States
  • Models, Theoretical
  • Nursing Staff, Hospital / psychology*
  • Qualitative Research
  • Workplace Violence / prevention & control*
  • Young Adult