Leveraging Mobile Technology to Improve Efficiency of the Consent-to-Treatment Process

JCO Clin Cancer Inform. 2017 Nov:1:1-8. doi: 10.1200/CCI.17.00041.

Abstract

Purpose: This study reports on the implementation of an electronic consent-to-treatment system (e-Consent) in a busy radiation medicine program and compares it with the previous paper-based method of documenting patient consent.

Methods: A password-protected, electronic, e-Consent application was designed in-house and installed on iPad devices to document patient consent for radiation therapy treatments. A feasibility study, followed by a program-wide deployment of e-Consent, was executed. The effectiveness and impact of e-Consent on workflow were determined by comparing the number of problems arising from the paper-based consenting method with those from the e-Consent process. Staff satisfaction and perceived impact of e-Consent on workflow were determined by a program-wide survey of e-Consent users.

Results: The e-Consent completion rate was 94.2% (5,600 of 5,943 forms) 1 year after implementation, indicating successful uptake at the program level. Although the paper-based method of documenting patient consent was associated with an error rate of 7% (24 of 343 forms), e-Consent was associated with an error rate of 0.32% (18 of 5,600 forms) 1 year after deployment. Results of a 10-item e-Consent user survey indicated improvement in staff workflow and high overall satisfaction with e-Consent.

Conclusion: e-Consent is more efficient than paper-based methods for documenting patient consent. Moreover, replacing paper-based consent methods with an electronic version facilitated an improved workflow and staff satisfaction. Efforts aimed at implementing e-Consent throughout the entire cancer program are currently underway.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Humans
  • Informed Consent*
  • Mobile Health Units*
  • Radiation Oncology* / instrumentation
  • Radiation Oncology* / methods
  • Radiation Oncology* / standards
  • Surveys and Questionnaires
  • Telemedicine* / instrumentation
  • Telemedicine* / methods
  • Telemedicine* / standards