The relationship between workplace characteristics and work ability in residential aged care: What is the role of work-life interaction?

J Adv Nurs. 2019 Jul;75(7):1427-1438. doi: 10.1111/jan.13914. Epub 2019 Apr 5.

Abstract

Aims: To examine whether the work-life interface (through work-family conflict and overall work-life balance) moderates the relationship between work ability and workplace demands and resources.

Design: This study used a cross-sectional survey design to collect data from 426 employees working in residential aged care.

Methods: A paper-based questionnaire was distributed to all permanent and casual employees at eight aged care facilities in Melbourne, Australia, between June - September 2013. Moderation analyses were conducted using PROCESS v. 2.13 in SPSS v. 22.

Results/findings: As expected, workplace demands and resources directly influenced workers' work ability. In addition, moderate-to-high levels of work-family conflict and low-to-moderate levels of satisfaction with work-life balance combined interactively with particular workplace demands and resources (relationships with management, physical demands, and safety climate) to reduce work ability.

Conclusions: This study advances understanding of how work-life balance and work-life conflict can influence work ability levels and shows that addressing the work-life interface may be a legitimate means to improve work ability, potentially leading to continued workforce participation.

Impact: Staff retention in the residential aged care sector needs to be addressed. One possible means of achieving this is through improving work ability. This study expanded knowledge of how the work-life interface may influence work ability. The research demonstrated that relationships between work ability and particular workplace demands and resources were moderated by the work-life interface. This finding has implications for how human resources managers of residential aged care facilities may improve workforce retention-through facilitating employees to manage the work-life interface better.

目的: 研究工作-生活界面(通过工作-家庭冲突和整体工作-生活平衡)是否调节工作能力与工作场所需求和资源之间的关系。 设计: 本研究采用横断面调查设计,收集了426名在养老院工作的员工数据。 方法: 2013年6月至9月,我们向澳大利亚墨尔本8家老年护理机构的所有长期员工和临时工发放了一份纸质问卷。采用SPSS第22节第2.13节的过程进行适度分析。 结果/发现: 正如所料,工作场所的需求和资源直接影响着员工的工作能力。此外,中等至高水平的工作-家庭冲突和较低至中等水平的工作-生活平衡满意度与特定的工作场所需求和资源(与管理、物质需求和安全氛围的关系)相互作用,以降低工作能力。 结论: 本研究增进了对工作-生活平衡和工作-生活冲突如何影响工作能力水平的理解,并表明处理工作-生活界面可能是提高工作能力的一种合理方法,潜在地引起持续的劳动力参与。 影响: 需要解决居住养老部门的工作人员留用问题。实现这一目标的一个可能途径是提高工作能力。本研究扩展了工作-生活界面如何影响工作能力的知识。研究表明,工作能力与特定工作场所需求和资源之间的关系受工作-生活界面的调节。这一发现对老年护理机构的人力资源管理人员如何通过促进员工更好地管理工作-生活界面来提高员工保留率具有启示意义。.

Keywords: employee; nursing; residential aged care; work ability; work-family conflict; work-life balance.

MeSH terms

  • Aged
  • Cross-Sectional Studies
  • Family
  • Female
  • Health Personnel / psychology*
  • Housing for the Elderly*
  • Humans
  • Male
  • Victoria
  • Work-Life Balance*
  • Workplace*