Round-off decision-making: Why do triage nurses assign STEMI patients with an average priority?

Int Emerg Nurs. 2019 Mar:43:34-39. doi: 10.1016/j.ienj.2018.07.001. Epub 2018 Jul 24.

Abstract

Patients with suspected ST elevation myocardial infarction should be classified with a high-priority triage level in the Emergency Department. Accurate triage can reduce mortality and morbidity in ST elevation myocardial infarction patients. Yet, half of these patients were given a low-priority score, especially the average classification (P3 on a P1-P5 scale).

Aim: To identify and clarify significant factors in the triage process that result in P3 assignment for patients with ST Elevation Myocardial Infraction diagnosis.

Methods: A retrospective-archive study was conducted at a tertiary hospital from January 2015 to November 2017. We collected and measured patients' characteristics, Emergency Department setting variables, and hospitalization characteristics. Data files were extracted from the electronic database (n = 140).

Results: The results show several key factors that affect the decision to assign P3 in the triage process. Analysis of patients' sociodemographic characteristics show that being female (OR = 1.96, P = .05) or having Arab ethnicity (OR = 2.19, P = .01) is significant to P3 assignment. Number of cardiac events (P = .02) is the only noteworthy cardiologic comorbidity of all that were reviewed. A connection was observed between a patient being classified as average urgency and poor treatment outcomes, namely for the variables time to physician, total time in the Emergency Department, door-to-balloon time, and in-hospital mortality.

Conclusion: Average classification demonstrates the extreme risk involved in the triage process. Our research provides considerable data to identify factors that affect the decision to classify patients as P3.

Keywords: Chest Pain; Door-To-Balloon Time; Emergency department; ST elevation myocardial infarction; Triage.

MeSH terms

  • Aged
  • Analysis of Variance
  • Clinical Competence / standards*
  • Decision Making*
  • Emergency Service, Hospital / organization & administration
  • Emergency Service, Hospital / statistics & numerical data
  • Female
  • Humans
  • Male
  • Middle Aged
  • Nurses / psychology
  • Nurses / standards
  • Retrospective Studies
  • ST Elevation Myocardial Infarction / diagnosis*
  • Treatment Outcome
  • Triage / methods
  • Triage / standards*