Debunking key assumptions about teams: The role of culture

Abstract

Scholars have argued that if psychologists are to gain a true understanding of human behavior, culture should be central to research and theory. The research on teams is an area where better integration between the mainstream and cross-cultural literatures is critically needed, given the increasing prevalence of multicultural teams. The purpose of this article is therefore to demonstrate how research focused on culture's influence on teams advances current mainstream theoretical understanding of team effectiveness. Guided by widely accepted frameworks of team effectiveness (Ilgen, Hollenbeck, Johnson, & Jundt, 2005) and culture (Giorgi, Lockwood, & Glynn, 2015), we extract several key assumptions from the mainstream literature that have also been examined within the cross-cultural literature. Through a process of comparing and contrasting, we determined which components of current models are upheld and debunked when seeking to generalize these models to other cultural contexts outside of North America. Although we found some consistent results across the two literatures, most of our analyses reveal there are important boundary conditions surrounding common team effectiveness assumptions when culture is considered. By anchoring our analyses around fundamental aspects of teams, including how they form, function, and finish, we then revised these assumptions according to the integration of the teams and cross-cultural literatures. Taken together, we provide a rich foundation for future research, and facilitate a more nuanced understanding of human behavior within the team context. (PsycINFO Database Record