A survey on consumers' attitude towards storing and end of life strategies of small information and communication technology devices in Spain

Abstract

This study analyses the current habits and practices towards the store, repair and second-hand purchase of small electrical and electronic devices belonging to the category of information and communication technology (ICT). To this end, a survey was designed and conducted with a representative sample size of 400 individuals through telephone interviews for the following categories: MP3/MP4, video camera, photo camera, mobile phone, tablet, e-book, laptop, hard disk drive, navigator-GPS, radio/radio alarm clock. According to the results obtained, there is a tendency to store disused small ICT devices at home. On average for all the small ICT categories analysed, 73.91% of the respondents store disused small ICT devices at home. Related to the habits towards the repair and second-hand purchase of small ICT devices, 65.5% and 87.6% of the respondents have never taken to repair and have never purchased second-hand, respectively, small ICT devices. This paper provides useful and hitherto unavailable information about the current habits of discarding and reusing ICT devices. It can be concluded that there is a need to implement awareness-raising campaigns to encourage these practices, which are necessary to reach the minimum goals established regarding preparation for reuse set out in the Directive 2012/19/EU for the category small electrical and electronic equipment.

Keywords: Consumer attitude; End-of-life; Repair; Second-hand; Small electrical and electronic equipment; Storage.