This paper presents the findings of the first end-user research study with seniors who are not familiar with operating ICT devices, executed as part of the EU-Active and Assisted Living research project Kith & Kin. This project aims at developing an ICT device for these seniors by building on their needs and real capabilities, encouraging communication and fostering social inclusion.
Keywords: design and design research; information and communication technology (ICT); intuitive interaction; older adult(s); user studies; user-centred design.