Providing Culturally Competent Care for LGBTQ Youth in School-Based Health Centers: A Needs Assessment to Guide Quality of Care Improvements

J Sch Nurs. 2018 Dec;34(6):424-429. doi: 10.1177/1059840517727335. Epub 2017 Aug 23.

Abstract

School-based health centers (SBHCs) can take specific steps to provide culturally competent care for lesbian, gay, bisexual, transgender, and queer (LGBTQ) youth, potentially impacting well-being. A needs assessment survey was conducted among a convenience sample of SBHC administrators and medical directors to assess climates and actions supportive of LGBTQ quality medical care. Half (53%) of the SBHCs surveyed ( N = 66) reviewed print materials for negative LGBTQ stereotypes, and 27.3% conducted exhaustive materials review. Regional differences were detected: 46.2% of Southern SBHCs conducted any materials review compared to 91.3% in the West and all in the East and Midwest (χ2, p < .001). In the last academic year, 45.5% conducted no medical provider trainings, and 54.5% conducted no general staff trainings on providing care for LGBTQ youth. On intake forms, 85.4% included preferred names, but only 23.5% included preferred pronoun. There are significant gaps in the extent to which SBHCs provide culturally competent care. These findings can guide future training and advocacy.

Keywords: LGBT health; adolescents; cultural competency; quality care; school nurse; school-based health; training.

MeSH terms

  • Adolescent
  • Adult
  • Attitude of Health Personnel
  • Bisexuality
  • Culturally Competent Care / standards*
  • Female
  • Guidelines as Topic*
  • Health Knowledge, Attitudes, Practice
  • Humans
  • Male
  • Middle Aged
  • Needs Assessment*
  • Nursing Staff / psychology*
  • Quality of Health Care / standards*
  • School Nursing / standards*
  • Sexual and Gender Minorities
  • Surveys and Questionnaires
  • Transgender Persons
  • United States